Where is my order?
Every order ships with a tracking number sent by email within 2 hours of dispatch. Use the order tracker with your email + order number for live status.
Three ways to reach our team: direct calls, through whatsapp to us our team will get in touch with you as soon as possible, or this contact form for anything that needs an attachment. We typically reply within 4 working hours.
Every order ships with a tracking number sent by email within 2 hours of dispatch. Use the order tracker with your email + order number for live status.
30 days, no questions asked. Initiate from your account → orders → return. We email a prepaid label; drop off at any carrier point. Refund hits your card 3 – 5 business days after we receive it.
Yes — to 48 countries. Free standard shipping on orders over $50 to the US, EU, UK, Canada, and Australia. Other destinations carry a flat shipping fee shown at checkout.
Every Sprylo order ships with a 2-year limited warranty in addition to the manufacturer's. Optional extended cover (3 or 5 years) can be added at checkout from $39.